At Your VA Benefits, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information. By using our services, you agree to the terms outlined here.

Information We Collect

We may collect the following types of information when you use our website or services:

  • Personal Information: Name, email address, phone number, and any other information you voluntarily provide.
  • Service-Related Information: Details related to your VA benefits or claim assistance inquiries.
  • Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytical data through cookies and similar technologies.

How We Use Your Information

We use your information to:

  • Provide personalized VA benefits support and claim guidance
  • Respond to your inquiries or requests
  • Improve our website and services
  • Send important updates or relevant communication
  • Comply with legal and regulatory obligations

Data Sharing

We do not sell your personal data. However, we may share your information with:

  • Trusted service providers who support our website and operations (e.g., CRM, hosting, analytics)
  • Legal or regulatory authorities when required by law or in response to valid requests
  • Affiliated partners involved in assisting with your VA claims, with your consent

All third-party partners are contractually obligated to safeguard your data.

Data Retention and Security

We retain your personal data only as long as necessary for the purposes outlined in this policy. When data is no longer needed, we securely delete or anonymize it.

We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

International Data Transfers

If you access our site from outside the United States, please note your information may be transferred to and processed in the U.S. By using our services, you consent to this transfer, storage, and processing.

Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent or restrict certain types of processing
  • File a complaint with a data protection authority

To exercise these rights, contact us at: [insert contact email]

Policy Updates

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last Updated” date below. We encourage you to review this page periodically for changes.

Last Updated: July 16, 2025

Legal Basis for Processing

We process personal data based on:

  • Your consent
  • Our need to fulfill a contract or respond to a request
  • Legal obligations we must comply with
  • Our legitimate interest in improving our services and supporting veterans